Who We Are

Kadaride is a ride-hailing and transportation company that also offers sales and service of vehicles, motorcycles, tricycles, and their spare parts and accessories. Our website address is: https://kadaride.com.ng.

At Kadaride, we prioritize your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services, including our website, mobile app, and physical locations.

Information We Collect and How We Use It

We collect several types of information, including:

• Information You Provide Directly:
  • Account Information: When you register for an account (either as a rider, driver, or customer), we collect your name, email address, phone number, password, profile picture, and other relevant information. If you’re signing up as a driver, we’ll require information like your vehicle details, license, and identification documents, in accordance with regulatory requirements.
  • Ride and Transportation Information: When you use our ride-hailing services or request transportation, we collect details of your trip, including pickup and drop-off locations, date and time, route, and payment information.
  • Sales and Service Information: When you purchase a vehicle or parts or use our service facilities, we collect information related to the purchase and services, including contact information, vehicle and parts details, purchase and service history, and payment information.
  • Customer Support: When you contact our customer support team by phone, email, or chat, we collect your contact information and the details of your request.
  • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• Information Collected Automatically:
  • Device Information: We collect information about the device you use to access our services, such as the device model, operating system, IP address, and advertising identifiers.
  • Location Information: When you use our mobile app, we may collect your location data through GPS, Wi-Fi, or cellular networks to enable ride-hailing, navigation, and other location-based features.
  • Usage Data: We collect information about how you use our services, including app usage patterns, features accessed, search queries, and frequency of use.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your online activity on our website.
• Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

We use your information for the following purposes:

• Providing Services: To facilitate ride-hailing, offer transportation services, process sales and service transactions, and manage your account.
• Personalization: To personalize your experience on our platforms, including providing tailored recommendations and offers.
• Communication: To communicate with you regarding your account, bookings, transactions, and to provide customer support.
• Safety and Security: To ensure the safety and security of our users and platforms, including fraud detection and prevention.
• Improvement of Services: To analyze usage patterns, improve our service quality, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.
• Marketing and Promotions: (With your consent where required) To communicate with you about special offers, promotions, and other news related to Kadaride.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We may share your information with:

• Drivers and Riders: To facilitate ride-hailing, we share information such as pickup and drop-off locations and contact information between drivers and riders.
• Service Providers: We share your information with third-party service providers such as payment processors, data storage providers, and customer support platforms.
• Business Partners: We may share information with our business partners to facilitate joint promotional offers or collaborations.
• Legal Authorities: We may share your information with law enforcement agencies or governmental bodies when required by law.
  • If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

We retain your data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Over Your Data

You have the following rights regarding your personal data:

• Access: You have the right to access the personal data we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal data we hold about you.
• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Objection to Processing: You have the right to object to the processing of your personal data under certain circumstances. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise any of these rights, please contact us using the contact information below.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Security Measures

We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Privacy Policies of Third-Party Websites

Our website may contain links to other websites. This privacy policy applies only to our services. Please read the privacy policies of those other websites before providing them with any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or through our mobile application. Please check back regularly.

Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal data, please contact us at:

+2347013111969 or email admin@kadaride.com.ng